AiroAV Stories – Dashlane password supervisor’s Chrome extension has disappeared

Dashlane password manager's Chrome extension has disappeared

I like to recommend password managers. I believe for the overwhelming majority of individuals they’re an excellent concept, and the most effective steps you can also make as you attempt to reside a safer on-line life.

However issues get somewhat difficult should you’re a longtime password supervisor vendor, and other people can’t set up your software program.

That’s the problem going through Dashlane proper now.

You’d count on the Dashlane of us to be using on a excessive proper now, with curiosity from a number of new potential prospects, after they took out a full-page advert on the again web page of the New York Occasions Enterprise part to advertise their new model, and an advert for his or her password supervisor was broadcast through the Tremendous Bowl.

That will need to have value them a fairly penny.

You possibly can obtain Dashlane’s software program from the official web site, in fact. However what you possibly can’t do proper now’s discover Dashlane’s browser extension in both the Chrome internet retailer or Firefox add-ons library. And for the best ease-of-use, most individuals will most likely respect having their password supervisor combine with their internet browser.

Dashlane chrome extension 404

Briefly, there’s an issue.

And, in contrast to the current incident with the LastPass browser extension, this isn’t a case of the password supervisor’s builders by accident deleting their plugin from the Chrome internet retailer.

In accordance with a message posted by Dashlane’s senior engineering supervisor Thomas Guillory, it was Google which eliminated the extension citing a knowledge privateness concern over permissions required by the password supervisor to do its job.


Our extension (Dashlane Password Supervisor, 3M+ customers… has been faraway from the shop on Saturday morning.

The explanation invoked is Person Information Privateness / Use of Permissions. Certainly we’re utilizing a really highly effective set permissions, however they’re wanted for Dashlane to work on in every single place. Nonetheless we’re at nighttime for the subsequent steps:

  • We don’t know precisely what permission is inflicting the issue. Are you able to be extra particular and supply help to resolve the problem?
  • The extension has been taken down in a short time. We obtained a primary electronic mail on Friday (stating that we’ve 7 days to repair the problem). We reacted immediately by filling the permission justification kind and pushing a brand new model. This apparently had no impact, the extension has been eliminated 24h hours after. Are you able to reinstate the extension whereas we’re discussing the problem?

Thanks forward to your assist: we’re bringing 1000’s of latest individuals day by day to our extension, and the expertise is damaged for them for the time being.

Irritating for Dashlane, irritating for Dashlane’s customers.

Dashlane tweet

It’s vital to recollect, in fact, that the one affected customers are those that are attempting to put in the Dashlane extension into their Chrome browser for the primary time. Customers that have already got the Dashlane extension for Chrome put in and working are usually not impacted.

Dashlane says it’s engaged on the problem, and is reminded customers that they’ll nonetheless set up the extension into various browsers (Safari, Firefox, or Edge) by the next the directions it has made out there in this knowledgebase article.

Replace: The Dashlane extension for Google Chrome is again within the Chrome internet retailer.

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