Some US customers of the Tutanota have been unable to entry the safe e mail service whereas out and about on their smartphones for the reason that finish of January.
Different US customers don’t have any such difficulties.
So what hyperlinks the customers who can’t entry their encrypted Tutanota mailbox over a cell connection? All of them rely on AT&T for his or her web connection.
At first, AT&T seemed to be investigating the issue.
Our group is investigating, however they want extra data. Would you thoughts offering us with the error/bounce message that customers are experiencing? Thanks!
— AT&T Assist (@ATTHelp) February 5, 2020
Nevertheless it nonetheless hasn’t been mounted. And that’s a giant downside – each for Tutanota’s customers and for Tutanota itself.
A weblog submit in regards to the situation on Tutanota’s web site doesn’t mince its phrases:
“Such outages exhibit how a lot energy ISPs are having over our on-line expertise, and it’s surprising. If ISPs can block entry to sure web sites or providers, they management the Web. It will be naive to imagine that American ISPs won’t use this energy. With out internet neutrality ISPs can – and can – ask for additional charges.”
Tutanota needs its supporters to be part of the struggle for internet neutrality.
Customers of AT&T cell who’re unable to entry Tutanota are suggested to strive utilizing a VPN or the Tor browser to evade the block.
Simply final month, ProtonMail and StartMail had been within the headlines after Russia blocked entry to the encrypted e mail providers.
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